Technical Support: 412-349-6678 | Incident Response

Tag: business solutions

A blue-themed image with computer network cables and a cloud, helping to represent virtual infrastructure

The Benefits of Virtual Infrastructure in Business

When people hear the word infrastructure, as it relates to information technology (IT), they often immediately think of a room full of computers, cables, and other large and expensive pieces of electronic equipment. This mental image of a typical traditional data center focusses on the components of a physical infrastructure....
A woman with a hands-free phone headset, likely working at a call center for customer service

How to Gain the Edge in Customer Service

Would you say that customer service is one of your company's strong points? Or, would you consider it a weakness? The lack of a viable service desk can hurt a company in multiple ways. In the current ultra-competitive business landscape, you simply can’t afford to provide your customers or employees...