Blog & Latest News

A woman with a hands-free phone headset, likely working at a call center for customer service

How to Gain the Edge in Customer Service

Posted on January 30, 2023

Would you say that customer service is one of your company's strong points? Or, would you consider it a weakness? The lack of a viable service desk can hurt a company in multiple ways. In the current ultra-competitive business landscape, you simply can’t afford to provide your customers or employees...

A dark background that looks like a keyboard, with bright blue lettering which reads "Data Backup"

Why Reliable Backups Are Essential for Your Company

Posted on January 23, 2023

When you're wrapped up in the day-to-day hustle of your work, it becomes all too easy to overlook the importance of reliable backups. That is, until you try to recover a critical system, or even that one single file you desperately need. That’s why creating reliable backups remains one of...

A binder with the words Disaster Recovery Plan written in bright yellow lettering

How to Create an Effective Disaster Recovery Plan

Posted on January 17, 2023

A disaster recovery plan is one of the most important components of modern business. Regardless of the emphasis your company puts on cybersecurity and redundancy, there’s always a chance that a business-critical system can be impacted by an unexpected outage. A simple user error or a successful phishing attempt that...

The words "cloud migration" overlayed upon a blue sky with white clouds in it.

The Most Important Steps in Preparing for a Cloud Migration

Posted on January 10, 2023

Migrating your organization’s computing environment to the cloud is a major decision. While cloud migration offers some tremendous benefits, it's also an activity best done methodically. You see, if you rush into such a move haphazardly, you typically won't enjoy the same benefits as if you prepared in advance. With...

4 Key Benefits of a Virtual Infrastructure

Posted on January 2, 2023

Ever wish you could add extra computing capabilities during your busiest seasons, but without committing to the permanent expense? Wish you could save money, free up physical space, and increase your company’s capabilities?Well, you don’t need to wish for it. There’s a way you can make it happen: virtual infrastructure.Virtualization...